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London Therapy Hub Psychotherapy and Counselling
Crouch End, north London

Welcome to the London Therapy Hub’s privacy notice.

London Therapy Hub’s is committed to protecting your personal data and being transparent about how we do so. This privacy notice sets out how your data is collected, processed when you visit our website londontherapyhub.uk and also how your data is protected thereafter.

Who is responsible for your data collection, processing and protection?

I am Jack Schneider and I am the data controller for this website and as such I am responsible for the collection, processing and protection of your personal data when you visit this website. My full details are:
name: Jack Schneider (BPC, UKCP registered)
postal address: 49 Nelson Road, London, N8 9RS
email address: info@londontherapyhub.uk

What information is collected?

If you visit this website, the following data may be collected:

  • Identity Data includes your first name and last name
  • Contact Data includes your email address, home address and telephone numbers
  • Technical Data includes your internet protocol addresses, browser, browser plug-in types, time zone setting and location, operating system and other technology on the devices you use to access this site
  • Cookie Data information gathered by the use of cookies in your web browser.
  • Usage Data includes information about how you use the website.

  • Identity data is collected only when you give this information by phone, email, post or filling in forms. Further personal information may be requested if we decide to work together and this information will be held on file (e.g. next of kin, GP address, use of medication etc).

    Contact Data, Technical Data , Cookie Data, Usage Data are collected when you visit the website

    How is your information processed?

    I am only permitted by law to use your personal data for my legitimate interest which

  • confidentially responding directly to and communicating with those interested in my professional services

  • confidentially communicating with my current clients on an ongoing basis

  • confidentially analysing data to monitor website performance and also using data for SPAM protection

  • How is your information protected?

    I am committed to protecting your personal data and I will only use your personal data for my legitimate interests. Your data will not be used for marketing or passed on to third parties except if I am required to do so to comply with a legal or regulatory obligation.

    Personal data will only be retained for as long as necessary to fulfil my legitimate interest. Personal information about potential; clients making enquiries will be deleted 6 weeks after communications have ended. Personal information about clients (eg personal data, financial transaction data) will be held for 6 years after the termination of our contract as this is a legal requirement. After this period all data will then be deleted.

    What rights do you have in relation to your personal data?

    You have the right to:

  • find out whether data is being processed by us
  • access data which is held by us by asking for a copy
  • verify and ask to amend inaccuracies in data held
  • withdraw consent for your data to be held
  • restrict which data can be processed
  • request that your personal data be deleted

  • you also have the right to make a complaint at any time to the Information Commissioner's Office (www.ico.org.uk) 0303 123 1113 who oversee data protection issues .We would, however, appreciate the opportunity to address your concerns before you approach the ICO so please contact us in the first instance.

  • Third-party links

    This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

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